Delivery

DELIVERY

Items in stock: we aim to dispatch orders within two business days (Bank Holidays excluded) on receipt of your order and subject to payment card authorisation.

All items are sent securely by a ‘Signed For’ delivery service.

 

UK Delivery

Cost

Delivery Time

Signed for 2nd Class Royal Mail

£3.90

3 Working Days

Royal Mail Next Day Delivery

£8.00

Before 1pm (Next Working Day)

 

International Delivery

Cost

Delivery Time

Royal Mail Europe

£15.18

5-7 Working Days

Royal Mail Worldwide

£18.60

5-10 Working Days

 

Delivery times and dates given are for general guidance only and we will not be held liable for late delivery of goods caused by circumstances beyond our reasonable control.

Please ensure you insert a daytime delivery address (PO Box addresses are not accepted) as all deliveries will require a signature. You are responsible for making arrangements to receive the goods. We will not have any responsibility for any loss or damage that occurs to goods after delivery.

If the goods are held at the post office or other company's depot because no one was available when the goods were delivered, it is your responsibility to collect the package in good time to prevent the item being returned to LizzB London.  

Please note, any import duty or taxes that may be due in the country of destination are the responsibility of the customer and are due on arrival of delivery.  Where a customer refuses or fails to pay these charges, what happens to the goods is out of our control.  In the event that the goods are returned without any charge to LizzB we will refund the purchase price of the goods to the customer, less the outbound carriage cost.  In the event that a return delivery charge is levied on LizzB London for the returned goods, we will refund the customer the purchase price of the goods less any shipping charges.  If you need detailed information about these charges, please contact your local customs office before placing an order.

If your goods arrive damaged please contact LizzB immediately at info@lizzb.uk